Privacy policy

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Privacy Policy

Privacy Policy

Welcome to our Privacy Policy page. Your privacy is of utmost importance to us, and we are committed to protecting any personal information you provide when using our website. This policy explains what data we collect, how we use it, and your rights as a user.

What Data We Collect

We may collect and process the following types of personal data when you interact with our website:

  • Contact Information: such as your name, email address, phone number, and postal address when you voluntarily provide them.
  • Technical Data: including IP address, browser type and version, time zone setting, browser plug-in types and versions, operating system and platform, and other technology on the devices you use to access this website.
  • Usage Data: information about how you use our website, pages visited, and other diagnostic data.
  • Cookies Data: see the Cookies section below for more information.

How We Use Data

We use the collected data for the following purposes:

  • To provide, operate, and maintain our website.
  • To communicate with you, including responding to inquiries or requests made via email or phone.
  • To personalise and improve your experience on our website.
  • To monitor and analyze usage and trends to improve our services.
  • To ensure compliance with legal obligations and protect our rights.

Cookies

Our website uses cookies to enhance user experience and gather information about usage. Cookies are small text files stored on your device that help us personalise content and analyze site traffic.

You can set your browser to refuse cookies or alert you when cookies are being sent. However, please note that some parts of the website may not function properly if cookies are disabled.

Third-Party Links

Our website may contain links to third-party websites or services for your convenience and additional information. We do not control these external websites and are not responsible for their content or privacy practices.

We encourage you to review the privacy policies of any third-party sites you visit. For example, follow us on Social/X here: https://x.com/VisitBerlin.

Data Security

We take appropriate technical and organisational measures to protect your personal data from unauthorized access, disclosure, alteration, or destruction. Our security practices are regularly reviewed and updated to align with current standards.

However, no method of transmission over the Internet, or electronic storage, is 100% secure, so while we strive to protect your personal data, we cannot guarantee absolute security.

User Rights

As a user, you have the following rights regarding your personal data:

  • Right to Access: You may request details of the personal data we hold about you.
  • Right to Rectification: You can request corrections to any inaccurate or incomplete data.
  • Right to Erasure: You may request the deletion of your personal data where applicable.
  • Right to Restrict Processing: You can ask us to limit how we use your data in certain circumstances.
  • Right to Object: You may object to data processing based on legitimate interests or direct marketing.
  • Right to Data Portability: You can request to receive your data in a structured, commonly used format.

To exercise any of these rights, please contact us using the details provided below.

Contact Information

If you have any questions, concerns, or requests regarding this Privacy Policy or your personal data, please contact us:

We will respond to your inquiries as promptly as possible and in accordance with applicable laws.

Last updated: June 2024


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Privacy Overview

This website uses cookies so that we can provide you with the best user experience possible. Cookie information is stored in your browser and performs functions such as recognising you when you return to our website and helping our team to understand which sections of the website you find most interesting and useful.